EX88 respects the privacy of every player. This Privacy Policy clearly explains how we collect, store, use, and protect your personal information each time you use the EX88 platform.
This is how EX88 safeguards your personal information — not merely as a promise, but as a set of real practices we carry out every day.
All data transmitted between your browser and EX88's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks such as Maybank and CIMB. Your data cannot be read or intercepted in transit.
EX88 does not sell, rent, or share your personal information with any third party for marketing purposes. Your data belongs to you — we only use it for the purposes you agreed to at the time of registration.
Your personal information is stored on protected servers within secure data centre facilities with strict access controls. Only specifically authorised EX88 staff may access your data, and all access is logged for audit purposes.
As an EX88 player, you have the right to request a copy of the personal information we hold about you, request corrections to any inaccurate data, and in certain circumstances, request that your data be deleted from our systems.
In the event of any security incident involving EX88 player data, we are committed to notifying affected players within a reasonable timeframe in accordance with applicable legal requirements, including Malaysia's Personal Data Protection Act (PDPA).
You can manage your communication preferences in your EX88 account settings at any time — choosing to opt in or out of promotional emails, SMS notifications, and other marketing communications. Unsubscribing is straightforward and takes effect immediately.
This Privacy Policy explains how EX88 ("we", "our platform") collects, uses, stores and protects your personal information ("Player", "you") when you access or use the ex88-jit.com website and all related services we provide.
EX88 is committed to protecting the privacy of every player. We understand that your trust is our most valuable asset, and we take this responsibility seriously. This Privacy Policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
By registering an EX88 account, accessing our platform, or using any of the services we provide, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of the EX88 platform and contact us to close your account.
This Privacy Policy should be read together with EX88 Terms & Conditions. Both documents together form the complete agreement between you and EX88 regarding your use of the platform and the handling of your personal data.
EX88 only collects information that is necessary to deliver our services effectively and securely. The following are the categories of data we collect:
Identity & Contact Data:
Financial & Transaction Data:
Game Data & Platform Activity:
Technical & Device Data:
EX88 collects your personal information through several different channels:
EX88 uses your personal data only for legitimate purposes necessary to provide our services. We do not use your data beyond the following:
EX88 does not make automated decisions that significantly impact you based solely on automated data processing without human involvement. All major decisions, such as account suspension or withdrawal rejections, are reviewed by our team before being carried out.
| Data Type | Primary Purpose | Shared with Third Parties | Retention Period |
|---|---|---|---|
| Name & Phone Number | Identity verification, account security | KYC only | Duration of active account + 5 years |
| Transaction Records (RM) | Payment processing, auditing | Payment providers | Minimum 5 years (statutory requirement) |
| Game History | Customer support, responsible gaming | Not shared | Duration of active account + 2 years |
| Technical Data (IP, Device) | Security, fraud prevention | Not shared | Rolling 12 months |
| Cookies & Analytics Data | Platform improvement | Aggregate only | By cookie type |
EX88 does not sell, rent or disclose your personal information to third parties for their own marketing or commercial purposes. We only share your data in the following limited circumstances:
EX88 never shares your personal information with data brokers, advertisers or any third-party marketing entities. If you receive marketing communications unrelated to EX88 that claim to originate from us, please report them to our support team immediately as they may be a fraudulent attempt.
EX88 stores your personal information on secure, controlled servers. The following are the key technical and organisational measures we take to protect your data:
Data retention periods depend on the type of information and applicable legal requirements. As a general rule, financial and transaction records are retained for a minimum of five years in accordance with anti-money laundering legislation. Inactive account data is reviewed periodically and deleted once there is no longer a legal basis for retaining it.
EX88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser or on your device when you visit our website.
EX88 uses several types of cookies for different purposes:
You can manage or delete cookies through your browser settings. Please note that deleting or blocking essential cookies may affect the functionality of the EX88 platform, including the ability to log in and process transactions.
As an EX88 player whose data is protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. EX88 will provide this information within 21 business days of receiving your request.
If you find that any personal information EX88 holds about you is inaccurate or out of date, you have the right to request a correction and we will update it promptly.
In certain circumstances, you may request the deletion of your personal data. This right is subject to our legal obligations that require the retention of specific records.
You may object to the processing of your data for direct marketing purposes. This request will be actioned immediately and you will no longer receive any promotional communications.
You may request your personal data in a machine-readable format for transfer to another platform, subject to technical compatibility and legal obligations.
In certain circumstances, you may request that EX88 restrict the processing of your data while a dispute or request is being reviewed and resolved.
To exercise any of the above rights, please contact the EX88 support team via live chat or email at support@ex88-jit.com with the subject line "Privacy Rights Request", along with your account number and details of your request. We will process your request within a reasonable timeframe in accordance with Malaysia's PDPA requirements.
The EX88 platform is strictly for individuals aged 18 and above. EX88 does not knowingly collect or store personal information from anyone under the age of 18.
If EX88 discovers that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the associated account. Parents or guardians with concerns about their child's data are welcome to contact us at support@ex88-jit.com for prompt assistance.
EX88 encourages parents and guardians to use parental control software to prevent children from accessing online gambling sites. If you suspect that a child has accessed the EX88 platform, please contact us immediately.
The EX88 platform may contain links to third-party websites in certain contexts — such as links to official sports bodies for verifying Malaysia Super League or EPL match results. EX88 is not responsible for the privacy practices or content of those third-party websites.
We encourage you to read the Privacy Policy of every third-party website you visit, as their data collection practices may differ from EX88's. Any disclosure of your personal information to third-party websites is entirely at your own discretion and responsibility.
EX88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any amendments will take effect once the updated version is published on this page.
For significant amendments — particularly those involving material changes to how we use your data — EX88 will endeavor to notify you via in-platform notifications or through your registered phone number before the changes take effect. That said, it remains your responsibility to review this page periodically.
The "last updated" date at the top of this page indicates when this Privacy Policy was most recently reviewed. Your continued use of the EX88 platform following any amendments constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding EX88's Privacy Policy or the handling of your personal data, please contact us via:
Our Malay-speaking EX88 team is on hand to assist with any privacy-related enquiries. Our target response time is under 5 minutes for live chat and under 4 hours for email. For formal privacy rights requests, our target processing time is 21 business days in accordance with Malaysia's PDPA requirements.
Answers to the questions Malaysian players ask most about how EX88 protects their data.
All transactions are processed securely through trusted Malaysian digital payment gateways.
EX88 has built a platform that is not only entertaining but genuinely secure for every Malaysian player. Your privacy is protected by 256-bit SSL encryption, a strict no-third-party-data-sale policy, and a support team available around the clock. Sign up today and experience the difference.
Questions about privacy? Email us at support@ex88-jit.com or 24/7 live chat