EX88 Terms & Conditions – Platform Rules & Usage Policy for Malaysia

Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between you ("Player" or "User") and EX88 ("Platform", "We") in connection with your use of ex88-jit.com and all services provided through it, including online casino games, Sports Betting, lottery, and all related products.

By accessing, registering for, or using any part of the EX88 platform, you expressly and unconditionally agree to be bound by these Terms. If you do not agree with any part of these Terms, you are not permitted to use the EX88 platform and must close your account immediately.

EX88 operates as an online entertainment platform offering casino games and Sports Betting to adult players in Malaysia. The platform is managed in accordance with guidelines set by the relevant regulatory authorities and is committed to upholding the highest standards of security, fairness, and responsibility.

Eligibility to Use EX88

To be eligible to register and use the EX88 platform, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old at the time of registration and while using the platform.
• You must be an individual and not a corporate entity, organisation, or any other form of institution.
• You must use the EX88 platform for personal use only, and not for any commercial purpose or on behalf of any third party.
• You must not be located in any jurisdiction where participation in online casino games or Sports Betting is prohibited or restricted by law.
• You must not have had a previous account closed by EX88 due to a Terms violation.
• The funds you use for betting must be your own and must not come from any unlawful source.

Registration & Account Management

The EX88 registration process is designed to be simple and straightforward. You are required to provide accurate, complete, and up-to-date information during registration. False or inaccurate information may result in your account being suspended and your winnings withheld.

Each player is only permitted to register and maintain one account only at EX88. Holding multiple accounts — whether under different names, email addresses, phone numbers, or device information — constitutes a serious breach of these Terms. EX88 employs advanced detection technology to identify linked accounts and reserves the right to suspend or terminate all such accounts along with any associated balance freezes.

• Required registration details include: your full name as per your identification card, an active Malaysian phone number, and a password of your own choosing.
• The phone number you provide will be used for SMS verification and account security communications.
• You are responsible for keeping your account information up to date. Changes to your phone number or other details can be made through your account settings or by contacting EX88 support.
• A KYC (Know Your Customer) process may be required for withdrawals above certain amounts. Valid proof of identity documents may be requested at this stage.

Deposits & Withdrawals

EX88 accepts deposits via approved Malaysian digital payment methods only. All transactions are processed in Malaysian Ringgit (RM). EX88 does not accept any foreign currency or international payment methods.

Deposit methods accepted by EX88:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX via Maybank2u
• FPX via CIMB Clicks

The minimum deposit is RM10 and will be credited to your EX88 account within seconds once the transaction is confirmed by the payment provider.

For withdrawals, the minimum amount that can be withdrawn is RM50. Withdrawal requests will be processed within 24 business hours. EX88 does not charge any processing fees for standard withdrawals. However, EX88 reserves the right to request identity verification (KYC) before approving a withdrawal in order to ensure security and prevent money laundering.

Bonuses, Promotions & Loyalty Programme

EX88 offers a range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated alongside each offer. Players are responsible for reading and understanding those terms before claiming any bonus.

A rollover or wagering requirement determines how many times you must wager the bonus amount before a withdrawal is permitted. For example, if the wagering requirement is 5x and you receive a bonus of RM100, you must place bets totalling RM500 on eligible games before you can withdraw any balance associated with that bonus.

• Bonuses are only valid within the period stated in the offer. Expired bonuses cannot be extended.
• EX88 reserves the right to cancel bonuses where there is evidence of abuse, fraud, or any attempt to exploit a promotion.
• Bonuses cannot be transferred between accounts or converted directly to cash before the wagering requirements have been met.
• Some bonuses are only valid for specific games. Check the offer's terms for a list of eligible games.
• Players found using multiple accounts to claim the same bonus will forfeit all related bonuses and have their accounts suspended.

Betting & Gaming Rules

All bets placed on EX88 are final once confirmed by the system. Players may not cancel or modify a confirmed bet except through the Cash Out feature (where available for that bet) within the permitted timeframe.

EX88 reserves the right to void bets and refund the stake amount in the following situations:

• Technical or system errors that cause incorrect odds to be displayed.
• A sports match or event is cancelled, postponed, or not completed within the designated timeframe.
• Evidence of fraud, involvement in fraudulent activities, or the use of automated bots.
• Bets that exceed the maximum limits set by EX88 for a specific market or league.

For football and other sports betting, the official results recognised by the relevant sports governing body are final. For Malaysia Super League matches, the Football Association of Malaysia (FAM) is the primary reference body. For the EPL, Premier League results are final.

EX88 sets minimum and maximum betting limits for each market. These limits may vary depending on the league, market type, player account status, and current market conditions. EX88 reserves the right to adjust betting limits at any time without prior notice.

Prohibited User Conduct

To maintain a safe and fair environment for all EX88 players, the following actions are strictly prohibited and may result in permanent account suspension or termination:

• Fraud and forgery: using a false identity, forging documents, or providing inaccurate information during registration or the KYC process.
• Use of bots and automation: using automated software, bots, scripts, or any non-manual method to access or interact with the EX88 platform.
• Bonus abuse: registering multiple accounts to claim the same bonus, colluding with other players to exploit promotions, or employing betting strategies designed solely to meet wagering requirements without genuine risk.
• Money laundering: using the EX88 platform for money laundering or financing illegal activities.
• Hacking and system interference: attempting to hack, disrupt, or gain unauthorised access to any part of the EX88 platform.
• Support abuse: using EX88's customer support channels maliciously, or directing threats or abusive language at support staff.

Account Security

EX88 invests heavily in our platform's security infrastructure — including 256-bit SSL encryption, real-time fraud detection systems, and multi-layered security protocols. That said, the security of your account also depends on the steps you take yourself.

You are solely responsible for:

• Keep your EX88 account password confidential. Do not share it with anyone, including EX88 staff — we will never ask for your password.
• Ensure that no one else has access to the device you use to log in to EX88.
• Report any suspicious activity or unauthorised access to your account to EX88 support within 24 hours.
• Use a strong, unique password that is not shared with any of your other online accounts.

EX88 shall not be liable for any losses arising from unauthorised access to your account as a result of your own negligence in safeguarding your login credentials.

Account Suspension & Termination

EX88 reserves the right to suspend or terminate any player's account at any time for reasons including, but not limited to, violations of these Terms, suspected fraudulent activity, requests from legal authorities, or at the player's own request.

In the event of an account suspension, EX88 will notify the player via their registered phone number or email. Players may appeal a suspension decision within 14 calendar days through EX88 support. For accounts terminated due to fraud or serious violations of the Terms, no remaining balance or winnings will be paid out.

Players who wish to voluntarily close their account may do so through their account settings or by contacting EX88 support. Any remaining account balance (subject to withdrawal conditions having been met) will be processed for withdrawal within 5 business days of the closure request being received and verified.

Privacy & Data Protection

EX88 takes the privacy and data protection of all players seriously. Personal information you provide to us during registration and while using the platform is collected, stored, and processed in accordance with EX88's comprehensive Privacy Policy.

In short, EX88 uses your information to: verify your identity, process financial transactions, provide customer support, send account-related and promotional communications (where you have given consent), and to meet our legal obligations, including anti-money laundering requirements.

Your information will not be sold or shared with third parties for marketing purposes without your explicit consent. For full details on how we handle your data, please read EX88 Privacy Policy in full.

EX88 Liability Limits

The EX88 platform is provided on an "as is" and "as available" basis. EX88 makes no guarantees regarding the uninterrupted availability of the platform or the absence of technical errors. EX88 will make every reasonable effort to keep the platform running optimally, but accepts no liability for any loss or inconvenience caused by unavoidable technical disruptions.

EX88 shall not be liable for:

• Any financial losses incurred by a player as a result of their own betting decisions.
• Service disruptions caused by factors beyond EX88's control, including internet outages, player device issues, or problems with third-party payment providers.
• Indirect, consequential, or special damages arising from the use of the EX88 platform.
• Actions or omissions by third parties, including game providers, payment providers, or internet service providers.

Responsible Gaming

EX88 is committed to Responsible Gaming and provides a range of tools to help players manage their gaming activity in a healthy and controlled way. All tools are accessible directly from your account settings:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Loss Limit: Set a daily or weekly loss limit — the system will block further betting once the limit is reached.
• Play Time Limit: Set a maximum daily play session duration.
• Self-Exclusion: Temporarily suspend access to your account for a period of 7 days to 6 months.
• Permanent Self-Exclusion: Permanently close your account if you feel you need more serious assistance.

If you or someone you know is struggling with gambling, please seek help. EX88 supports responsible gambling awareness in Malaysia. For more information, visit the Responsible Gaming EX88.

Amendments to Terms & Conditions

EX88 reserves the right to update, amend, or replace any part of these Terms at any time without prior notice. Changes take effect immediately upon the updated Terms being published on this page.

It is your responsibility to review EX88's Terms & Conditions page periodically to stay informed of any updates. Continued use of the EX88 platform after changes are posted constitutes your acceptance of the updated Terms.

EX88 will endeavour to notify players of significant changes via in-platform notifications or email. However, this does not reduce your responsibility to review the Terms periodically.

Contact EX88

If you have any questions, concerns, or complaints regarding EX88's Terms & Conditions, please contact us through the following channels:

• Email: support@ex88-jit.com
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the EX88 platform
• Frequently Asked Questions: Visit EX88 FAQ page for answers to the most frequently asked questions

EX88's Malay-speaking support team is ready to assist you with any questions relating to the Terms, your account, transactions, or gaming. Our target response times are under 5 minutes for live chat and under 4 hours for email during peak periods.